Whether you are shopping online or in-store, you can make purchases using the following cards:

Visa Debit/Credit Card
MasterCard Debit/Credit Card
America Express
Discover
Diners Club
Apple Pay
 
On our website you can also choose to use PayPal. If you select PayPal as the payment method, you will be directed to the PayPal secure payment portal to make your payment before being returned to our website.

Yes we do! We have an Interest Free Credit payment scheme available for in store purchases. You can pay a £300 deposit in store, and then arrange for payments to be taken over 6 or 12 months until you have paid the full balance. This means you can take your outfit away as soon as it is ready. 

Yes, we have gift vouchers ranging from £10 to £1000. Our gift vouchers can only be spent in store, and can not be redeemed online. Click here to purchase a gift voucher for someone special!

If you are encountering any problems accessing our website, we suggest that you make sure you have the latest version of your operating system provider e.g. Windows, OSX etc

If you’re still having problems, please Contact Us and include:

• As much information as you can about the problem

• Screenshots of any error message you get

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If you have any questions that you have not been able to find the answer to in our FAQ's or you aren't happy with the service you have received, please visit our Contact Us page. Out team will be happy to help you.

We aim to deliver your order as quickly and as efficiently as possible. However, as many of our products are made-to-order, these cannot be shipped until manufacturing and quality control has been completed. Once you complete your order, we will be in touch to confirm your delivery timescales. You can also check the Delivery Information tab underneath all of our products to get an idea of how long your order will take to be delivered.

We use Royal Mail 1st and 2nd Class, Airmail, International signed for, as well as courier delivery services by DHL or DPD. 

Returns are accepted up to 30 days after receiving your goods, providing that they are unused and in the original packaging. We do not offer returns on made-to-measure items, however we may be able to provide small alterations. For full details, check out our returns policy page here.

We have our exclusive Mist range available to hire, which includes: Islay Mist, Arran Mist, Harris Mist, Lomond Mist, Oban Mist, Silver Mist. We have a further 7 tartans available to hire which cover a range of colour variations. These include: Blackwatch, Modern MacKenzie, Scotland Forever, Blue Ramsey, Hunting MacGregor, Highland Granite and Hebridean Heather. We also have a hire option that allows you to choose from our range of over 4,000 purchase tartans. See our hire options here.

We have 7 jackets available to hire. These include our more modern styles of the: Arran Tweed, Tarbert Tweed, Lomond Tweed and Glen Orchy Tweed. We also have traditional black jackets available including the Argyll (with or without a waistcoat), and the Prince Charlie (with 3 or 5 button waistcoat). 

Kilt hires ordered through our website are paid in full at checkout.

When you book your kilt hire in one of our stores, no security deposit is required, however, your authorisation is mandatory (required at the time of booking) that in the event of non-returned or damaged garments (unless covered by ADW) we are authorised by your execution of these terms and conditions to deduct the full replacement value of your garments directly from your credit cards. Your hire can be paid at any time in store or over the phone, or alternatively when you collect your outfit. For wedding parties we ask that the final balance is paid 4 weeks before the pick-up date.

2 forms of ID are required, 1 form of photo ID which must be either a valid driving licence or passport. The second form of ID must be a form of recent address dated within the last 3 months; either a bank or utility bill which can be in a paper or digital format.

We advise that you book and measure at least 12 weeks in advance of your event. This will give us enough time to make sure we have the tartan and sizes that you want to hire. You can then come in again to double check your measurements 4 weeks before the event. While the earlier the better, we do still offer last minute hires up to and including the day you actually plan to wear the outfit. Last minute hires are subject to our stock levels and you may not be able to get the exact kilt you’d like. A ‘last minute’ fee may also be applicable but we will always try our best to accommodate your highlandwear needs.

Yes, you need to make an appointment before visiting any of our stores or fitting services. During your fitting appointment, you will try on a sizing kilt and jacket. You will not get to try on your chosen tartan, but you will be able to try on the correct jacket. To book an appointment at any of our stores or fitting services, click here and fill out the online booking form.

You certainly can! You have the option of either hiring in store or online. Click here to get started with your online hire.

Individual hires can be collected between 3pm - 5pm on Monday and Tuesday and between 2pm - 5pm from Wednesday to Sunday on their assigned pick up dates. Hires that are part of wedding parties will be assigned times via our wedding coordinators, who can be contacted on 0141 280 3398.

We offer a standard 4 day kilt hire. Our kilt hire orders are dispatched with either Royal Mail or DPD. We offer kilt hire delivery to anywhere within mainland UK and Northern Ireland. To make sure you are happy with your outfit, we aim to deliver your outfit at least four days before your event. This will give you enough time to try everything on and for us to send you a replacement item if something doesn’t fit. If you are collecting your hire from one of our stores, it will be available for pick-up two days before your event.

Yes, we can do this for you if needed. There is an additional 10% per day charge after the standard 4 day hire. You can speak to a member of our sales staff who can give you more information on the cost of this.

The Hirer will be held responsible for the cost of any hire item that is lost, stolen or damaged (unless covered by ADW). Any outfit returned heavily soiled may be charged an additional cleaning fee of up to £20 and in extreme cases, will be asked to cover the cost to replace the heavily soiled items. Failure to return a hire can see the Hirer's details being passed onto a debt collector agency.

Our outfits start for children at the age of 18 months, and range to a 60” waist and 60” chest.  If you are looking to hire an outfit for someone younger please bring them into one of our stores to try on one of our kilts. Our sizes do vary depending on the style, so if you measure outside our size range please come into one of our stores and we will be able to double confirm if we have an outfit for you.

Yes, we can also offer individual items. This is anything from a kilt or jacket and waistcoat, down to single accessories, such as a sporran.

Please have a look at our 'How To Wear A Kilt' video.

Please have a look at our 'Kilt Measurement' section.

A plaid is a length of tartan cloth (the same tartan as your kilt) and normally worn over the left shoulder, attached with safety pins and decorated with a plaid brooch. A plaid is traditionally worn by a groom on his wedding day, to make him stand out next to the other groomsmen. A plaid is considered the most traditional highlandwear accessory as it represents the top half of the ‘great kilt’. Have a look at our plaids here.

Yes, we have our own kiltmakers who will be able to look at your kilt and determine whether your kilt can be altered. Please check our our Kilt Alterations Page for more information.

All of our kilts are made from 100% worsted wool, and come in medium weight (13oz) or heavy weight (16oz) cloth. This depends on which tartan is selected from which mill.

Thicker wool is used to weave the 16oz kilt, therefore making it slightly heavier. The choice comes down to personal preference as both options look equally good.

If your kilt just needs a freshen up then we recommend using a fabric freshener spray, along with a steam with the iron. Do not place the iron directly on the kilt. If there are any stains on the kilt, then take it to a dry cleaners - ensure that the dry cleaners have cleaned a kilt before. Kilts should not be put in the washing machine.

All of our kilts, trews, jackets and outfits are expertly made-to-order by our master kiltmakers and this process takes time. Depending on the time of year, the expected lead time is between 6 and 8 weeks for 7-yard and traditional kilts. For handmade kilts, the expected lead time is between 10 and 12 weeks and full outfits can take up to 14 weeks. We always strive to get your items to you as quickly as possible but please keep this lead time in mind when ordering.

Once you have placed your order our team will be in touch with you to confirm expected delivery timeframes. They will also keep you informed of any changes to these timeframes prior to your delivery.

Our Prince Charlie Outfit is a great traditional outfit for formal events such as weddings. The Argyll and Glen Orchy Outfits are more modern and perfect for black tie events but also popular at weddings. The Ghillie Shirt Outfit is more casual but commonly worn by gents getting married in hot climates as it is much cooler than a jacket and waistcoat. Click here to look at our full range of outfits available.

When purchasing a full kilt package, it will include everything apart from the shirt and tie. Your package will consist of: kilt, jacket and waistcoat, sporran and chain strap, socks, ghillie brogues, tartan flashes, sgian dubh and kilt pin. All items can be changed or upgraded for an additional cost.

For full details about our store opening times, please visit our Store Locator page.

To book an appointment, click here and select the store or service location where you would like an appointment. Fill out the online booking form to secure your appointment.

You can easily reschedule your appointment via the link that was provided to you in your booking confirmation email. Simply click that link and choose a date for your new appointment.

The quickest and simplest way to speak to our customer service team is via the chat button on our Contact Us page or by calling us on 0141 280 3398. You can also email us at info@macgregorandmacduff.co.uk and our team will get back to you as soon as possible.