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What to Expect

When visiting our stores, under the guidance of our team at a 2 meter distance, you will self-measure for your highlandwear. 

Floor stickers have been implemented to keep staff and customers aware of spacing. 

Our staff  will be wearing face-coverings and these are made available to anyone visiting our store. 

Hand sanitising stations have been installed and anyone visiting the store will be asked to sanitise their hands before entering. 

Before anyone in our team starts work we will be checking their temperature to identify if anyone has a fever. 

For more details on our new way of working, please visit here

Visiting us In-Store

As of Monday the 29th of June our stores are open on an appointment only basis. 

To book an appointment, send us a message here and one of our team will be in touch to arrange. 

We are open Thursday - Monday, 11am - 3pm.  Please be assured that the safety of our staff and customers is our highest priority. We have developed a new way of working that is inline with current government guidelines. 

For more details, please see our Risk Assessment Page. For anyone unable to visit one of our Scottish stores, we have our Online Appointments where you can chat with one of our team on the phone or on a video call.